Shipping policy

Shipping Policy

Thank you for shopping with CLVIOR. We are committed to providing a simple and reliable shipping experience for our customers.

Free Shipping

We offer free standard shipping on all orders shipped within the contiguous United States.

There is no minimum purchase requirement for free shipping.

Shipping Area

We currently ship only to the 48 contiguous United States.

At this time, we do not ship to:

  • Alaska
  • Hawaii
  • Puerto Rico
  • U.S. territories
  • APO/FPO addresses
  • International destinations

Order Processing Time

Orders are processed within 24 hours after the order is placed.

Order processing time is separate from shipping transit time. Once your order has been processed and handed over to the shipping carrier, the estimated shipping time will begin.

Orders placed during weekends or U.S. public holidays may be processed on the next business day.

Shipping Time

After your order has been processed, the estimated shipping time is:

3–5 business days

Please note that this estimated shipping time does not include the order processing period.

Business days generally refer to Monday through Friday, excluding U.S. public holidays.

Estimated Delivery Time

In most cases, customers can expect their order to arrive approximately 4–6 business days after placing the order, including processing time.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carrier operations, severe weather, holidays, peak shopping periods, or other circumstances beyond our control.

Shipping Address

Please carefully review your shipping address before completing your order.

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to update the address before the order is processed.

Once an order has been shipped, we may not be able to change or redirect the delivery address.

Order Tracking

Once your order has shipped, tracking information will be provided when available.

Please allow some time for the shipping carrier to update the tracking status after your order has been dispatched.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please first check your tracking information for the latest shipping update.

If you still need assistance, please contact our customer support team and provide your order number. We will help investigate the shipment status.

Incorrect or Undeliverable Addresses

If an order cannot be delivered because of an incorrect, incomplete, or undeliverable address provided by the customer, additional handling or reshipping arrangements may be required.

Please make sure your address is accurate before submitting your order.

Contact Us

If you have any questions about shipping, delivery, or your order status, please contact us through the contact information provided on our website.