Contact information

Contact Information

If you have any questions about your order, our products, shipping, returns, warranty, or other customer service matters, please feel free to contact us.

Customer Support

Brand: CLVIOR
Company: QURAFELIX PETTECH INNOVATIONS LIMITED
Email: support@clviorofficial.com
Website: clviorofficial.com

Business Address

QURAFELIX PETTECH INNOVATIONS LIMITED
Unit 21 of Factory A on 5/F,
United Industrial Building,
Kwun Tong, Kowloon,
Hong Kong SAR

Customer Service

For faster assistance, please include your order number and a brief description of your question when contacting us.

For product-related issues, photos or videos showing the issue may help our support team better understand and resolve your request.

We will make reasonable efforts to respond to customer inquiries as promptly as possible during normal business operations.

Order and Shipping Inquiries

For questions regarding an existing order, please contact us at:

support@clviorofficial.com

Please include your order number so that we can locate your order more efficiently.

Returns and Refunds

For return, refund, or damaged-item requests, please contact us before returning any product.

Please refer to our Refund Policy for applicable return conditions and procedures.

Privacy Requests

For questions regarding your personal information, privacy rights, or data requests, please contact:

support@clviorofficial.com

For more information, please review our Privacy Policy.